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Category Archives: Research

If You Enjoy Combat in Commerce, You Might Enjoy “An Effective Response”

12 Friday Jan 2018

Posted by charlesrthomasjr in Research, Strategic Management Accounting

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acute crisis, capacity, capacity cost, capacity management, crisis management, executional cost driver, Gary C. Kelly, Herb Kelleher, John V. Shank, risk management, smoldering crisis, strategic cost management, structural cost driver

Today’s headline from San Francisco Business News heralds the coming of intense airline competition in the western United States:

Flying into unfriendlier skies: United tries to stay aloft as the Bay Area’s dominant air carrier while rivals circle

Things seem to be heating up again.  CJ McNair-Connolly and I provide a look at some of the intense airline competition in the US during the last couple of decades in our latest: “An Effective Response:…” [Cost Management, Nov/Dec 2017] (If you are interested in how managerial accounting can serve to guide organizations through crises, then you may be interested in the subtitle.  Airline aficionados find the swordplay entertaining.)

By January 1995, United was operating flights in 14 markets with Shuttle by United, its self-declared “airline within an airline,” which was designed specifically for the head-to-head competition with Southwest and similar airlines in the western United States.“‘Shuttle by United will be a catalyst for change,’ declared Gerald Greenwald, chairman and CEO of UAL Corporation, parent of United Airlines.”  Herb Kelleher, president and CEO of Southwest Airlines, took an openly aggressive stance, declaring:

They are proposing to take on the airline with the best balance sheet, the best customer service record, and the lowest operating costs in the industry. Now, that’s their business judgment to make, but I would suggest that it’s not necessarily the right one. If anyone thinks our people aren’t lusting and thirsting for war with them, they are making a serious mistake. Our people are ready for it, and they will enjoy it. 

Exhibit 3, Timeline for Case Study Narrative

Annual Net Margins for US Airlines Combined

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Your Best Performance Measure Is the One You Don’t Need

26 Tuesday Dec 2017

Posted by charlesrthomasjr in Research

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Tom Pryor

My wise, old friend Tom Pryor provides a steady flow of insight-filled guidance–and has now for many years.

Recently, he and I teamed up to address a couple of key themes in performance measurement and management for the Journal of Corporate Accounting & Finance.  Read about it at “Your Best Performance Measure is the One You Don’t Need”, 2016, 27(6): 11-18 and here.

AboutSevenToTen

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Strategic Development of REITs in India

25 Wednesday Oct 2017

Posted by charlesrthomasjr in Research

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India, Prashant Das, Real-estate-finance, REITs

DAS-Prashant Prashant Das continues to provide important insights into real estate assets and financing with this discussion of how India might implement REIT financing.

“Introduction of the real estate investment trust (REIT) structure in India is an important step towards the building of a mature commercial real estate market. The move is reflective of increasing appetite for structured financing of investments in commercial real estate assets….”

Das-Thomas_2016_StrategicDevelopment-REITs-India_BenchmarkingIndianEconomy_excrpt

While delivering insights into the potential for REITs in India, the article provides a useful description of the current state of the real estate market.

Das-Thomas_2016_StrategicDevelopment-REITs-India_CommercialAssetsHeld_excrptPart1

Das-Thomas_2016_StrategicDevelopment-REITs-India_CommercialAssetsHeld_excrptPart2

Das, Prashant & Thomas, Charles. 2016, “STRATEGIC DEVELOPMENT OF REITS IN INDIA”, Journal of Real Estate Literature, vol. 24, no. 1, pp. 105-131.

Prashant Das serves as Assistant Professor of Real Estate Finance at the prestigious Ecole hôtelière de Lausanne, HES-SO–University of Applied Sciences Western Switzerland.

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Blind Faith: The Hidden Costs of Capacity Overutilization

11 Monday Apr 2016

Posted by charlesrthomasjr in Research, Strategic Management Accounting

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capacity, capacity cost, capacity management, cost drivers, executional cost driver, strategic cost management, structural cost driver, utilization

In the March/April Cost Management, Dr. CJ McNair-Connolly, an internationally-recognized expert in cost management, and Charles Thomas explore the role played by escalating marginal costs of disruption as capacity utilization moves beyond specified limits.  The example of an airline is used to identify and explore both the more easily measured and less easily measured costs of capacity overutilization, as well as the limiting features of capacity utilization.

Connolly-Thomas_2016_MarginalCosts-SeatUtilization.png

The goal of the article is to overturn the notion suggested by Shank and Govindarajan that more is always better when it comes to executional cost drivers such as capacity utilization.  In fact, overutilization can rob an organization of its flexibility to respond to normal problems of daily business, moving them into crises that can negatively affect the organization’s ability to meet and exceed customer expectations.

— Connolly-Thomas_2016_BlindFaith-CostsOfCapacityOverutilization

 

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Learning Like Lightning: Lessons From JSF F-35 Sustainment Activities

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Posted by charlesrthomasjr in Research

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Deming, F-35, financial management

Based in Fort Worth, Texas, the JSF F-35 program provides several important lessons about financial management:Projected Costs

  • Begin with the end in mind
  • Measurement inversion happens—manage it
  • Don’t set arbitrary targets and then manage to them
  • Develop adequate information before making decisions
  • Use interval rather than point estimates

The November/December 2015 issue of the Journal of Corporate Accounting & Finance breaks down these lessons and sheds light on the world’s largest project to date, the trillion dollar to develop the F-35 Lightning II family of single-seat, single-engine, multirole fighter aircraft.

Here’s a closer look at the third lesson: Don’t set arbitrary targets and then manage to them

In his 1986 book, “Out of the Crisis”, W. Edwards Deming laid out 14 key principles for managing. Deming’s eleventh point: Eliminate arbitrary numerical targets…Substitute aids and helpful leadership….

Deming based this point on the idea that it is useless to specify a goal without developing a method for achieving it. The U.S. Government Accountability Office has been critical of Department of Defense (DOD) affordability efforts:

When the DOD established affordability targets for the F-35 program in 2012, the methodology…was not informed by actual resource constraints….Specifically, DOD officials stated that targets were determined by arbitrarily lowering…estimated F-35 Cost per Flight Hour by 10 percent….

The JSF F-35 program is massive—unprecedented in size. It has scored many successes.

Along the way, it has offered many lessons for us to consider.  You can read about them in the Journal of Corporate Accounting & Finance, 2015 (November/December) and also here.

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